IT and Networking Officer

Toamasina, Madagascar
Full Time
Malagasy
Entry Level

About Onja

Onja trains underprivileged youth into world-class software developers. Our organisation is unified by a common mission: give life-changing work through sustainable social enterprise.

We are recognised for our innovative model that finds exceptional talent where opportunity is scarce, invests in its development, and connects it directly to the global tech economy. Through an intensive two-and-a-half-year program, we co-create pathways to long-term social and economic stability that prioritise self-reliance.

We operate as one integrated organisation, where education, hiring, and partner collaboration work together to deliver high-performing tech talent with lasting social impact. Onja developers invest in their own futures and in their nation’s development, while ensuring Onja remains self-funding and scalable, paying forward opportunities to the next generation.

Onja is located in Toamasina, a lively city with beautiful beaches, nice restaurants, and with plenty to do and see. Toamasina is Madagascar’s second largest city (population 300,000) yet is surrounded by plenty of natural beauty, and even has a national park nearby. 

About the role

Your mission as our IT & Networking Officer will have two parts: First, develop and maintain a network infrastructure and system that provides the most stable and fast internet possible, customised for Onja's particular needs. Second, set up computers for new and existing team members, fix hardware issues, and troubleshoot IT problems.

We believe in hiring based on potential, attitude and cultural fit rather than specific qualifications.

The IT and Networking Officer will be responsible for:

  • Setting up computers for new and existing team members, fixing computers, Troubleshooting IT problems for people.

Networking

  • Monitoring internet performance: cuts and downtime, investigating, communicating with ISPs
  • Communicating internet stability with the team
  • Monitor internet usage of individual devices
  • General router configurations
  • QoShir
  • DNS settings
  • Manage access points and switches
  • Manage the installation of ethernet cabling

Internet system

  • Monitoring team member internet usage
  • Managing entire backup internet system
  • System to keep sufficient internet/credit balances
  • Configuring LTE connections and respective Access Points
  • Positioning LTE receiver for optimal reception

Other

  • Conduct internet security courses for all Onja staff that use the internet
  • Maintaining a physical server
  • Any other task depending on Onja’s needs.
 

Requirements

  • Twelve month commitment (this ensures sufficient time to make a truly meaningful impact) with potential to renew/extend.
  • Decent maths level
  • Interest in technology

Candidates can anticipate that reference checks will be conducted as part of our thorough evaluation process.


Why work with us

  • Do impactful work:  Working with Onja gives you the ability to make a real tangible difference with your work, and have a deep sense of purpose in your every-day.  Our mission is to nurture talented, underprivileged youth to lead impactful careers in tech, unlock opportunities for others and accelerate Madagascar's development.
  • Grow your skills fast: As a young fast-growing startup we are all in “over our head” and this is a great place to grow.  You will be challenged but you’ll also be part of a very supportive team and caring environment. Our social model is innovative with exciting potential to scale, so there is a great opportunity for you to grow your career along with us.
  • Work with very talented individuals who are very socially inclined:  At Onja you’ll join a community of talented and passionate people from around Madagascar and the world. 



How Onja works

Onja is a social enterprise with a sustainable model:

  1. Search for brilliant minds who would otherwise be limited to low-paid, unfulfilling careers.
  2. Students receive two years of English and software development instruction. Meet a developer here: https://onja.org/blog
  3. Graduates earn (and continue learning) at our outsourcing enterprise. 
  4. All profits are used to train the next wave of students and the cycle begins again. 
We want our recruitment process to be fair and inclusive, so please do let us know if there are any reasonable adjustments we can make. For example, if you identify as neurodivergent, we can accommodate and discuss modifications to our hiring process with you.

 
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